Many IGNOU students who took admission in the July 2024 session have reported that they haven’t yet received their study material. If you are facing the same issue, follow this guide to track your study material and resolve the issue effectively.
1️⃣ How to Check the Status of Your Study Material?
You can check the status of your study material on the official IGNOU website:
🔹 Step 1: Go to IGNOU eGyankosh Portal
🔹 Step 2: Log in with your Enrollment Number
🔹 Step 3: Click on Study Material Dispatch Status
🔹 Step 4: Check whether your material has been dispatched or is still pending
📌 If the status shows dispatched, check with your nearest post office using your speed post tracking number.
2️⃣ How to Get Study Material Faster?
If your study material has not been dispatched yet, you can follow these steps:
A. If You Are in Delhi
🔹 Visit IGNOU Headquarters in Saket, Mehrauli.
🔹 Get down at Maidan Gadhi Saket Metro Station and take an auto to IGNOU HQ.
🔹 Show your Enrollment ID at the distribution center and request your study material.
B. If You Are Outside Delhi
🔹 Visit your IGNOU Regional Center (RC) mentioned on your ID card.
🔹 Show your Enrollment Number and request assistance.
🔹 If they ask you to wait for postal dispatch, proceed with the complaint process below.
3️⃣ How to File a Complaint for Missing Study Material?
If your study material is not received, file a complaint using the IGNOU IGRAM portal:
🔹 Step 1: Visit IGNOU IGRAM Portal
🔹 Step 2: Click on Student Grievance (IGRAM)
🔹 Step 3: Select Study Material Issue
🔹 Step 4: Choose the subject of the complaint (e.g., Not Received, Wrong Medium, Incomplete Set)
🔹 Step 5: Select your Regional Center (RC) from the list
🔹 Step 6: Enter your Enrollment Number, Name, Program, Email, and Mobile Number
🔹 Step 7: Type a request such as:
“Respected Sir/Madam, I have taken admission in the July 2024 session, and it has been several months, but I have not received my study material.
🔹 Step 8: Upload a screenshot of your Study Material Status Page 🔹 Step 9: Click Submit
📌 After submission, IGNOU will issue a Token Number. Use this number to track your complaint by clicking on Get Status.
4️⃣ Additional Steps to Get Study Material
✔️ Visit Your Post Office – If the status shows dispatched, check your local Speed Post Office.
✔️ Contact IGNOU Regional Center – After submitting a complaint, wait for an email response from your RC.
✔️ Use eGyankosh – If urgent, download digital study material from eGyankosh.
✔️ Join IGNOU Telegram Groups – Stay updated with latest IGNOU notifications and deadlines.
5️⃣ Conclusion
If you have not received your IGNOU study material, follow the above steps to track, complain, and resolve the issue. Act quickly to avoid missing important study time. If you still face issues, visit your Regional Center or IGNOU HQ to collect the materials directly.
🔔 Stay Updated – Keep checking the IGNOU website & IGRAM portal for further updates.
